Frequently Asked Questions (FAQ)

Find answers to the most common questions about our sourcing, logistics, and shipping services from China. If you need further details, feel free to contact our team.

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How does your product sourcing service work and what are the fees ?

We source directly from verified Chinese factories, negotiate prices, and conduct rigorous quality control before shipping. We offer this comprehensive service for a flat administrative commission of 5% of the total purchase value

What exactly is included in the Door-to-Door (All-In) service ?

Our Door-to-Door service offers a unified (All-In) pricing model that covers everything: freight charges, customs clearance procedures, and local taxes, ensuring your goods are delivered directly to your warehouse without any hidden fees

My shipment is not large enough for a full container. Can you still help ?

Yes, absolutely! We offer Less than Container Load (LCL) consolidation services for small to medium shipments. You will only be charged based on the actual volume of your cargo, measured in Cubic Meters (CBM).

Can I use your shipping services if I have already purchased my goods myself ?

Of course. We provide complete operational flexibility. You can utilize our Port-to-Port or Door-to-Door logistics solutions strictly for shipping, even if you handled the sourcing and purchasing independently.

How do you guarantee the quality of the products before they leave China ?

We conduct rigorous on-site Quality Control (QC) inspections upon receiving the goods from the factory. Our team ensures the products strictly match your technical specifications before overseeing the final packing and issuing the official Packing List

If I only use your sourcing service, can you deliver the goods to my warehouse inside China ?

Yes, absolutely. If you do not require our international shipping services, we offer the flexibility to safely deliver your sourced goods directly to your designated warehouse or agent anywhere within China.